Last Updated: 7th February 2025

Welcome to 10X Trade!

At 10X Trade ("we," "our," or "us"), protecting your privacy is a top priority. This Privacy Policy explains how we collect, use, store, and share your personal information when you interact with our decentralized trading platform ("Platform"). By using 10X Trade, you agree to the data practices outlined below. If you do not agree, please discontinue use of our services.

1. SCOPE & APPLICABILITY

This Privacy Policy applies to:

• Users accessing 10X Trade (www.10X.trade) and related companion applications.

• Users engaging with AI-powered trading insights, referral programs, and community interactions on Telegram, Twitter, Farcaster, and other Web3-native tools.

This Privacy Policy does NOT cover third-party services, such as wallet providers, liquidity partners, or external dApps that integrate with 10X Trade.

2. INFORMATION WE COLLECT

10X Trade is designed for privacy, and we do not collect unnecessary personal data. However, we collect the following essential information:

2.1. Information You Provide Voluntarily

When you use 10X Trade, you may provide:

• Wallet addresses (for deposits, trading, and withdrawals).

• Referral codes (if participating in rewards programs).

• Support requests (if you contact customer service).

We do not collect names, emails, or personal identity documents, except where KYC is required by regulatory authorities.

2.2. Information Collected Automatically

When you interact with the Platform, we may collect:

• Device information (IP address, browser type, operating system).

• Usage analytics (trading behavior, session times, referral interactions).

• Error logs (to diagnose technical issues).

This data is collected via cookies, analytics tools, and blockchain transactions.

2.3. Blockchain Data

Since 10X Trade operates on decentralized blockchain infrastructure, transaction data is publicly visible on the blockchain. This includes:

• Wallet addresses involved in trades.

• Transaction history.

• Smart contract interactions.

We cannot erase, modify, or anonymize blockchain transactions.

3. HOW WE USE YOUR INFORMATION

We use the data collected for the following purposes:

Purpose Why We Use It Platform Functionality Enable deposits, trading, withdrawals, and AI insights. User Security Detect unauthorized access or suspicious activity. Analytics & Performance Improve trading experience and AI recommendations. Customer Support Resolve user-reported issues and inquiries. Compliance Respond to regulatory obligations where required.

We DO NOT:

• Sell your data.

• Track your activity outside of 10X Trade.

• Associate wallet addresses with real-world identities unless required for legal compliance.

4. HOW WE SHARE INFORMATION

10X Trade respects your privacy. However, in limited cases, we may share data:

4.1. With Third-Party Service Providers

We integrate with third-party liquidity providers, analytics tools, and security services to ensure platform functionality. These partners do not receive personal identity data.

4.2. For Compliance & Legal Requirements

We may disclose information:

• To comply with legal obligations, court orders, or government requests.

• To prevent fraud, security risks, or illegal activities.

• If required by financial regulators in applicable jurisdictions.
  
  

4.3. With Community & Social Integrations

• Users who engage with Telegram, Twitter, Farcaster, or Reddit trading tools may share trade insights publicly.

• AI-generated insights shared on public platforms do not contain private user data.

5. DATA STORAGE & SECURITY

We take security seriously and implement industry-standard protections.

• Data Storage:

  • Wallet addresses and trading data are stored securely.

  • We minimize off-chain data storage and avoid storing unnecessary user information.
    
    

• Encryption & Security Measures:

  • Secure API encryption and firewalls protect trading data.

  • Two-factor authentication (2FA) is recommended but optional.

  • We conduct regular security audits to identify vulnerabilities.
    
    

• Decentralized Risk:

  • Since 10X Trade operates on Web3 infrastructure, security risks include smart contract vulnerabilities, wallet mismanagement, and blockchain exploits.

  • Users must secure their own private keys—we cannot recover lost keys.
    
    
    

6. COOKIES & TRACKING TECHNOLOGIES

10X Trade uses minimal cookies for essential functions, including:

• Session authentication (to prevent unauthorized access).

• Trading analytics (to improve the Platform experience).
  
  

We do not use intrusive tracking cookies or third-party advertising pixels.

7. YOUR PRIVACY RIGHTS

Depending on your jurisdiction, you may have some rights.

Access - Request what data we have about you.
Correction - Update incorrect or incomplete data.
Deletion - Request data deletion (not applicable to blockchain transactions).
Restriction - Limit how we process your data.

To exercise your rights, contact: 📧 privacy@10X.trade

Note: Blockchain transactions are immutable, meaning we cannot delete on-chain data.

8. REGULATORY COMPLIANCE

10X Trade complies with applicable laws and regulations related to privacy and crypto trading. However, as a decentralized platform, we operate under the assumption that users self-custody their assets and understand blockchain transparency.

In jurisdictions requiring KYC/AML compliance, we may request additional verification. Users will be notified if this becomes necessary.

9. DATA RETENTION

• Account-related data is retained only for as long as necessary for Platform functionality.

• Trading history and blockchain data are permanently recorded on-chain.

• Analytics data is anonymized and retained to improve Platform performance.

If you wish to close your account, contact support, but on-chain activity cannot be erased.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Changes will be posted on our website, and users will be notified of significant updates. Continued use of 10X Trade after updates constitutes acceptance of the revised policy.

11. CONTACT INFORMATION

For privacy-related inquiries, reach out to:
📧 privacy@10X.trade
🌐 www.10X.trade

USER ACKNOWLEDGEMENT

By using 10X Trade, you acknowledge that:

• You have read and understand this Privacy Policy.

• You accept the risks of blockchain transparency.

• You agree to secure your own account and private keys.